Clear costs. Considered choices.Explore the costs

Contact

The right help starts with the right channel.

Choose the channel that suits your question. Our support hours are shown in South African Standard Time; direct ClearRand loan applications are not open yet.

Support hours

Johannesburg time · SAST (UTC+2).

Monday–Friday
08:00–17:30
Saturday
08:30–13:00
Sunday
Closed

For the right team

Customer support
support@clearrand.co.za
General enquiries
info@clearrand.co.za

For a question about an existing agreement, use its reference. Never include a card PIN, banking password or one-time password.

Our offices

Registered address
140 West Street, Sandown, Sandton, 2196, Gauteng, South Africa
Operating office
The Oval, 1 West Ferry Drive, Sandton, Johannesburg, South Africa

ClearRand Financial Services (Pty) Ltd · Company information

Protect your information

Phone and email links open your calling or email app. WhatsApp opens a separate service with its own privacy terms. This website does not submit a message or upload documents for you.

Do not send identity documents or bank statements with an initial enquiry. For a suspected banking compromise, contact your bank through its own official channel promptly. If you have a loan with another provider, contact that provider directly.