Before a payment is due
Check the schedule and make sure the correct account has enough funds on the agreed date. If the due date is close to a weekend or public holiday, confirm the relevant arrangement with the creditor. Do not assume a payment can be delayed.
ClearRand has not opened lending and does not publish payment bank details here. Never pay into an account supplied by an unverified message.
If a payment seems missing
Bank processing and the creditor’s account update can happen at different times. Keep your payment proof, reference, date and amount. Contact the creditor through the details in your signed agreement and ask for a reconciliation before paying twice.
If you want to finish early
Ask for a settlement amount valid for the intended payment date. A statement balance or calculator result may not be the correct settlement figure. After payment is confirmed, request written confirmation that the agreement is paid up.
Keep a practical payment record
Use the repayment planning checklist to organise dates, references and confirmations without sending personal information to this website.